Shipping & Returns

Shipping Information

We will ship your order as promptly as possible, typically in stock orders received Monday – Friday will ship out within 3 business days. It is the customers responsibility to follow all Federal, State and Local laws on all products shipped. Orders for “out of stock” items will be placed on back order. Back orders will be shipped after notifying customer

Return Policy

Some special-order items may not be returnable, all other items listed come with a money back guarantee. Just return it within 14 days in the same condition, (new and unused in its original packaging in resalable condition), for a prompt refund of purchase price less 15% restocking fee. Be sure to contact us by phone or letter, not email, before making any return. Failing to call and get an RMA number will result in a delay in processing your return. Include name, address, phone number, invoice number and the credit card number you used on the order with return. A 15% restocking fee is charged on all returns. Please do not return COD. COD’s will not be accepted. Shipping charges are not refunded for non-defective products returned. Howell Old West Conversions cannot be held responsible for reloading errors. The use of any ammunition other that factory ammunition will void the warranty. Some cylinders require fitting to obtain a proper fit. Please call 608-563-0974 for technical assistance.

Howell Arms
419 S Arch Street
Janesville WI. 53548

Exchange Policy

Any product can be exchanged if it is returned new and unused and in its original packaging.  Shipping fees will be charged to ship back the correct item.  If exchanged item is more/less than the correct item, the difference will be charged/credited to the credit card used previously.  Please call with any questions.  608-563-0974..